Personalized Outreach for Equitable Treatment in Rheumatology

Condition(s) studied

Investigational drug(s) / intervention(s)

Honoraria: A $20 honorarium for each appointment attended with completed bloodwork if requested.

Outreach: A personalized outreach service specific for rheumatic disease.

Study summary

The primary goal of this study is to determine whether providing patient honoraria and/or outreach services can improve the attendance rate of appointments at an inner city rheumatology clinic in Vancouver, British Columbia.

The main question it aims to answer are:

* Does providing a financial honorarium ($20 for each follow-up appointment with completed bloodwork) improve attendance rate at an inner city rheumatology clinic?
* Does providing a personalized outreach service for rheumatic diseases improve attendance rate at an inner city rheumatology clinic?

The researchers will compare providing patient honoraria to providing both honoraria and outreach services, and compare each of these to the regular appointment schedule without honoraria or outreach.

Participants will:

* Undergo randomization to receive honoraria or honoraria and outreach services together
* Complete surveys about their health and understanding of their rheumatic disease at baseline, 3-month, and 6-month intervals
* Visit the clinic every month for check-ups and monitoring bloodwork if they are started on immunosuppressants for their condition

Eligibility

Primary outcome measure(s)

• Attendance at in-person follow-up appointments — Cumulative over 6 months
  Adherence to in-person follow-up measured by the ratio of appointments attended to appointments scheduled.

Trial sites (1)

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